Terms and Conditions

Last updated: February 2024

1. Acceptance of Terms

By accessing and using our services, you agree to be bound by these terms and conditions.

You have to read, understand and agree with our terms and conditions before accessing our services. You also recognise that this policy and the other policies such as privacy policy, disclaimer and cookies policy, can be and will be changed periodically, in order to comply with the local regulations.

2. Services

We provide cleaning services as described on our website. Services are subject to availability and scheduling.

3. Pricing and Payment

Prices are as listed on our website. Payment is required before services are rendered.

4. Cancellation Policy

Cancellations must be made at least 24 hours in advance of scheduled service.

5. Liability

We are not liable for any damages beyond our control or not directly caused by our services.

6. User Obligations

When you enter our website you must ensure that you know the laws and regulations of your country. If you have some questions about it, please contact legal advice.

7. Scope of these Terms and Conditions

The relationship between you, as a client and us, as a company is reflected in these Terms and Conditions.

8. Definitions

Terms and Conditions, Privacy Policy, Disclaimer and Cookies Policy are described and referred as Agreement.

9. Modifications to the Service Agreement

All our clients will be notified if these terms and conditions are subject to changes. Remember that changes made or communicated via chat, email, voice call, or video call, are unofficial and not valid changes.

10. Information Collection and Administration

CleanPro gathers information from its users, such as first name, last name, email, phone number, address and languages. All the users are responsible for sending real and veridic information.

11. Use of Cookies

We use cookies to improve the user experience. You'll always be free of setting cookies in your browser, but take into consideration that disabling some specific cookies will alter the right performance of the website. Advertisements and personalised content also rely on cookies. For details, review our Cookie Policy.

12. Our Obligations and Rights

CleanPro never sells or shares personal information with unauthorised third parties. In order to comply with legal requirements or business needs, we reserve the right to change, stop or terminate services as necessary, with or without notice. In order to improve services and send updates or marketing communications, we collect data from users. However, users have the option to unsubscribe from receiving marketing emails whenever they want.